FAQ - Frequently Asked Questions Here you will find the answers to the most common questions concerning housing at the University of St.Gallen. Application How can I rent a room? In order to apply for a room, you must first register on the platform Mobility-Online. Once you have registered, you will be notified by e-mail as soon as the application process starts. Then you will find all relevant steps in your Mobility-Online workflow. You will be able to indicate your preferences and then generate your housing application, which you will need to sign and upload in the workflow again along with a copy of the bank wire transfer order for the non-refundable CHF 250.- application fee. Housing is limited and accommodations are given on a first-come-first-serve basis. Only complete applications will be considered. What documents do I need for the application? You need to complete your housing application in your Mobility-Online account, including uploading your signed housing application form along with a copy of the bank wire transfer order for the non-refundable CHF 250.- application fee. The accommodation we have available is limited. Only complete applications (signed housing application form and copy of bank wire transfer order) will be considered on a first-come-first-serve basis. Which students are eligible to rent a room? The Housing Office is in the first place a service provided for guest students who will be staying in St.Gallen for only three or four months. We do not provide housing assistance for regular students. If you are a regular student, we will not be able to rent you an accommodation unless an exchange student cancels short-term. In that case you will be able to rent only for 1 semester. How can I register for Mobility-Online? The log-in information is being provided by your Exchange Programme Manager. You will receive a personalised registration link by email. Accomodations How many private rooms are in each apartment? Depending on the apartment there are two to six rooms. Floor plans are available on our homepage in the download area of the specific location. How many toilets are in each apartment? Depending on the apartment there are one or two toilets. Floor plans including toilets are available on our homepage in the download area of the specific location. Are the rooms fully furnished? Yes. The furnishing includes a bed, bedding (duvet, pillow, mattress, and a set of bed linen), cupboard, desk, office chair, desk and bedside lamp. The Housing Office does not supply towels. Kitchens are equipped with standard appliances (stove, refrigerator, kettle) and basic household utensils (pots, pans, plates, cutlery, etc.). Is there any possibility to do the laundry? Washing and drying are free of charge in all houses except at Rosenbergstrasse 55 where you have to use coins. Can I choose my roommates, or will it be randomly allocated? You can specify in your housing application under “other information” that you wish to stay with your friends. Please mention their names for this purpose. The given information in the application will help us assign you to a room which meets your personal preferences best. Also, please note that these preferences are just requests from your side. Since many students have similar preferences, we cannot guarantee to fulfill all of them, but we will try to do our best to offer you a room that fits best to your wishes. Am I allowed to keep a pet? Pets are strictly forbidden in our accommodations. Can my visitor stay in the room with me? One visitor staying for max. three nights is permitted. In this case the Housing Office as well as the flatmates must be notified in advance and it must be approved by all parties. Overnight stays by guests on a regular basis are not allowed. Parking possibilities The Housing Office does not rent parking spaces. However, there is a possibility to park the car on public parking fields marked in blue, the so-called blue zone. For this you must buy a daily/monthly parking permit at the police station or download the app “ParkingPay”. The following houses have blue zones in the neighborhood. Stückelbergstrasse 5 Holzstrasse 11 Langgasse 49 Brühlbleichestrasse 11 In the area of the houses at Rosenbergstrasse 6/55/74 there are very limited public parking fields available. Rental Agreement / General Conditions Is there a rental deposit to afford? No deposit is necessary; a non-refundable application fee of CHF 250.- applies. How high are the prices for renting a room? Rental prices vary depending on location, size and features of the rooms from CHF 680.- to CHF 1000.-. How do I pay my rent? You will receive payment slips for the rent and private liability insurance upon arrival. Please note that the total rent is due 28.02. (ISP Programme 31.01.) for spring semester and 30.09. for autumn semester. The total rent and private liability insurance can be wire transferred to the bank account of the University or paid in cash at the Post Office. There is no possibility to pay by credit card. Is there WIFI connection in my room? All residences and rooms are provided with wireless internet connection. All WIFI-enabled computers, laptops, tablets, and other electronic devices must be protected with an updated anti-virus programme. If an unprotected device causes spam, phishing or similar attacks, the Housing Office is entitled to charge the causer all costs related to clean up by an IT specialist. Do I have a personal liability insurance in respect of damages? Any deficiencies are to be reported immediately to the Housing Office. The tenant has to use the object with all due care and is liable for all damages incurred due to a breach of duty. Guest students are responsible to have a private liability insurance during their stay in an accommodation of the Housing Office. A private liability insurance for guest students with housing through the Housing Office is arranged by the University of St.Gallen. The General Conditions of the insurance company applies (available on the homepage Link). The costs for this insurance are about CHF 20.- per semester with a deductible of CHF 200.- for each case. Alternatively, you can choose your own insurance. The insurance must at least meet the standards (regarding the scope of insurance) of the private liability insurance provided by the Housing Office. For documentation purposes you will need to hand in your insurance contract to the Housing Office. For how long can I rent a room through the Housing Office? Exchange semester Autumn term regular Autumn term ISP programme Spring term regular Spring term ISP programme Rental period 01.09. - 31.12. 01.09. - 30.11. 01.02. - 31.05. 01.01. - 31.03. Moving in and out Arrival and Check-in The Housing Office has to be informed three weeks in advance about arrival date and time in St.Gallen. Arrivals are only possible during office hours. On weekends and public holidays the office is closed. Earliest move in date is 1 January (ISP Programme), 1 February and 1 September. Any rearrangements are to be reported immediately to the Housing Office. Do I have to register with the Resident's Registration Office? Yes. You are obliged to register yourself at the Resident’s Office (Rathaus) (Link) within 14 days after arrival in Switzerland. This only applies to students staying longer than 3 months in Switzerland. What do I have to do when I move out? The room/apartment must be thoroughly cleaned so that a new tenant could move in afterwards (Swiss cleaning standard). Cleaning lies in the responsibility of the tenants. On request the Housing Office offers a Cleaning Service. You will be charged for your room CHF 40.- resp. for your studio CHF 60.- and for cleaning the apartment CHF 180.-. Any personal belongings and other things (cushions, carpets, furniture, etc.) as well as kitchen appliances (rice cooker, toaster etc.) brought or purchased by the tenant must be removed from the accommodation. Before moving out you have to deregister in person at the counter of the Resident’s Office (Rathaus). After, please upload the D-Form on the platform Mobility-Online. For further information or questions please contact us at email@example.com.